William Rainey Harper College, IL-posted about 1 month ago
Part-time • Entry Level
Onsite • Palatine, IL
1,001-5,000 employees
Broadcasting and Content Providers

Responsible for performing clerical duties as related to the Academic Support Centers operations. Provides general clerical support for the Academic Support Center. Assists in the opening and closing of the Center. Greets visitors and answers telephone, email, and live chat. Takes and distributes messages. Provides information about the Academic Support Center and general college information. Handles initial concerns and makes referrals to appropriate resources as needed. Schedules appointments for the Academic Support Center's departments using the SARS-GRID, eSARS and SARS-Trak records, including tutor schedules. Assists in updating and maintaining the Academic Support Center website. Assists in the creation of promotional materials for the Academic Support Center. Assist in the gathering and compiling of statistics for regular and special reports for the Academic Support Center. Assists the ASC Assistant with making appointments and receiving payments for the Community Tutoring Center. Acts as the point person for questions at the front desk for student aides. Maintains the Academic Support Center's attendance records in the Starfish Early Alert system. Compiles attendance reports for faculty and staff, regularly and upon request. Assists with the gathering and preparation of materials needed for presentations and events. Performs other duties as assigned.

  • Performing clerical duties related to Academic Support Centers operations
  • Providing general clerical support for the Academic Support Center
  • Assisting in the opening and closing of the Center
  • Greeting visitors and answering telephone, email, and live chat
  • Taking and distributing messages
  • Providing information about the Academic Support Center and general college information
  • Handling initial concerns and making referrals to appropriate resources as needed
  • Scheduling appointments for the Academic Support Center's departments using the SARS-GRID, eSARS and SARS-Trak records, including tutor schedules
  • Assisting in updating and maintaining the Academic Support Center website
  • Assisting in the creation of promotional materials for the Academic Support Center
  • Assisting in the gathering and compiling of statistics for regular and special reports for the Academic Support Center
  • Assisting the ASC Assistant with making appointments and receiving payments for the Community Tutoring Center
  • Acting as the point person for questions at the front desk for student aides
  • Maintaining the Academic Support Center's attendance records in the Starfish Early Alert system
  • Compiling attendance reports for faculty and staff, regularly and upon request
  • Assisting with the gathering and preparation of materials needed for presentations and events
  • Performing other duties as assigned
  • High school graduate or equivalent with specialized training in office skills
  • Two years office and customer service experience preferred.
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