Clerk IV

Commonwealth of Massachusetts • Waltham, MA

24d • Onsite

About The Position

The Department of Developmental Services (DDS) is seeking a full-time Clerk IV to work at our Metro Regional Office in Waltham. This role is the first face of the office to the public, be it greeting someone at the front desk or answering the phone. Qualified candidates for this role will have knowledge of clerical office practices and procedures, including record keeping and office correspondence.

Requirements

• Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:
• A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.
• A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.
• A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience.
• A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.

Nice To Haves

• Ability to communicate clearly.
• Knowledge of and ability to learn computers.
• Attention to detail.
• Ability to act quickly, calmly, and accurately during emergencies.
• Ability to learn and retain information easily.
• Must possess a pleasant manner when dealing with the public.
• Ability to follow instructions and take constructive criticism.
• Willingness to be flexible.

Responsibilities

• Covers reception area and greets outside visitors.
• Types, proofreads, and edits correspondence, documents, reports, tables, etc.
• Uses and updates multiple databases to input and retrieve client/consumer data.
• Acts as a liaison to the Regional Office regarding purchasing of equipment and supplies.
• General photocopying, facing, scanning, and maintaining all file systems.
• Maintains archiving system of records.
• General office support, special projects, and other related duties as assigned.

Benefits

• Comprehensive Benefits
• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
• Want the specifics? Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED