Clerk-Information Desk

Baptist • Jackson, MS

11d

About The Position

Handles all telephone calls and walk-up requests for designated area. Administers department programs
and services. Performs other duties as assigned.

Requirements

• 3 years general office or customer service-related experience.
• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
• Basic computer skills and excellent customer service skills.

Nice To Haves

• 3 years general office or customer service-related experience.
• Experience with basic office equipment.

Responsibilities

• Answers telephones and greets customers using customer service techniques to promote positive image of organization.
• Triages requests to appropriate service or department, utilizing hospital lists and resources.
• Monitors services and supplies for accuracy and effectiveness, maintaining reports and departmental documentation.
• Utilizes department modules to orient new employees and volunteers to role to assure accurate and effective services.
• Completes assigned goals.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees