Clerk III

Chimes • Fort George G Meade, MD

372d • $28

About The Position

This position involves a variety of clerical and administrative functions to ensure the smooth operation of the office. The role requires compliance with agency policies and procedures, as well as the ability to respond promptly to communications from supervisors. The individual will be responsible for directing lower-level clerks, assisting in the development of office practices, and maintaining accurate records. The position also includes handling correspondence, scheduling appointments, and assisting with payroll and quality control data input. The work environment requires the ability to manage multiple tasks effectively and maintain confidentiality.

Requirements

• High school diploma or its equivalent
• Minimum of four (4) years' experience in clerical work including administrative duties
• Thorough knowledge of standard English, basic arithmetic, and modern office methods and equipment required
• High degree of skill in typing and computer utilization
• Proficient in a variety of software including Word, Excel, and PowerPoint
• Valid driver's license from state of residence and ability to drive
• License must have been valid for at least 3 years
• Acceptable driving record as determined by Agency's insurance carrier and by Chimes DC policies and procedures
• Successful completion and approval of Top Secret/SCI with Poly is required
• US Citizenship required

Nice To Haves

• Valid CPR/FR certification preferred
• Knowledge of typing, filing, and office procedures, routines, and best practices
• Knowledge of Computerized Maintenance Management System (CMMS) such as MAXIMO, SAMS, TAMS, JAMS

Responsibilities

• Comply with all Agency policies and procedures and follow contract specifications
• Promptly respond to all calls or messages from supervisor or designated representative
• Perform clerical and administrative functions ensuring accuracy and completeness
• Direct lower level clerks
• Assist in the development and implementation of a wide variety of office practices and procedures
• Make simple adaptations and interpretations of a limited number of substantive guides and manuals
• Using administrative skills, assist in the recognition of issues, inconsistencies, potential problems, discrepancies related to office operations and report to site management
• Develop and maintain computer record keeping systems for the site
• Answer phone, handle issues as appropriate, take and deliver messages, forward calls as necessary
• Provide assistance to visitors and announce to appropriate personnel
• Handle problems and issues and refer substantive issues to site management
• Review incoming correspondence, sort, and route mail as well as send and receive faxes
• Fax, e-mail, FedEx documents to corporate headquarters; make photo copies as needed
• Take service calls and maintenance requests from customers, forward as required
• Prepare and sign routine correspondence; send correspondence out as required
• Maintain flow and output of work, prepare and forward documents as required
• Make decisions regarding the priority, frequency, and sequencing of job duties
• Identify problems that affect the orderly flow of work
• Schedule appointments and make arrangements for conferences and meetings
• Attend meetings, take notes, and distribute minutes
• Assist with new hire paperwork, verify completeness, and forward as required
• Coordinate personnel and administrative forms for the office and forward to corporate
• Develop, complete, and maintain requested reports and records
• Verify accuracy and completeness of reports and outgoing correspondence
• Compile information, handle and adjust complaints
• Assist in the input of Quality Control data, completion of reports, analysis of QC trends and data analysis, and contributes to decisions regarding the effectiveness of the QC program and individual performance
• Assist with payroll, forward time sheets, and prepare staffing reports
• Assist in the analysis of payroll reports and data and contribute suggestions to site management
• Distribute paychecks
• May handle petty cash
• Maintain administrative supplies at acceptable level ordering as needed
• Order and distribute uniforms
• Comply with uniform dress code and personal hygiene standards
• Comply with all security procedures; wear ID badge(s) at all times while working at site
• Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development

Benefits

• Set Hourly Pay Rate: $28.16

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees