Clerk III

TX-HHSC-DSHS-DFPSRusk, TX
7dOnsite

About The Position

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below. The Clerk III works on the Forensic Maximum-Security Unit. Monday to Friday, 8:00 AM to 5:00 PM schedule. The Clerk III performs journey level clerical work including but not limited to typing general correspondence, minutes, and reports as required, coordinating Dangerous Review Board (DRB) hearings, preparing daily census and vacancy reports, initiating assignments sheets on patients admitted or transferred to the unit, and ordering of unit ward supplies. Maintains files and reports and assembles and organizes information for the supervisor. Work is performed under general supervision of the Unit Director with moderate latitude for use of initiative and independent judgment. This position assumes no financial responsibility but is accountable for assigned property. Must understand that duties, location of work and shift patterns are subject to change as determined by the administration to meet the needs of the hospital. This position may also be eligible to earn additional pay for work performed on maximum security locations.

Requirements

  • Knowledge of Clinical Workstation (CWS) and Avatar.
  • Ability to work well with others while maintaining a professional demeanor.
  • Ability to organize and prioritize workload to meet deadlines.
  • Knowledge of general office practices and equipment.
  • Ability and willingness to support the department and co-workers as requested.
  • Ability to communicate clearly and concisely.
  • Ability to establish and/or maintain working relationships and build rapport with external and internal consumers.
  • Knowledge and ability to retrieve data from automated filing system
  • Ability to communicate effectively with department personnel, affiliates, HHSC personnel, and the public both verbally and in writing.
  • Two years of clerical experience in office setting
  • Computer experience with Microsoft office

Responsibilities

  • Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
  • Complete and distribute patient transfer, census and vacancy reports daily. Assign staff to assignments of assessments due on newly admitted patients. Completes tasks within time frames and minimum standards established by supervisor at the time of the assignment. Obtains supervisor's clarification and assistance as needed to complete task.
  • Completes, types, reviews, and submits, memo's reports, minutes, case conferences, and audits as requested or assigned including but not limited to 365-day report, Intellectual and Developmental Disability (IDD) report, Focus Report, monitoring audits, etc. Reports, minutes, audits, and correspondence are completed using Microsoft Office software, are on time and accurate.
  • Enter patient movements (admissions, transfers, leaves, discharges, etc.) provider assignments, and level of care into AvatarPM within required timeframes in order to maintain current and accurate patient information. Information must be accurately submitted into AvatarPM in a timely manner on all patient movements.
  • Coordinate the Maximum-Security Unit Dangerous Review Board Hearings (DRB). Ensure all required documents are completed and submitted within required timeframes and noted on the Dangerous Review Board (DRB) tracking sheets.
  • Order ward supplies for the unit and ensures supply closet is orderly with expiration dates of supplies noted. Ensures adequate number of supplies are ordered twice a month to meet the needs of the patients and unit.
  • Backs-up other positions within the department at the discretion of the director. This includes, but is not limited to, extended sitting, computer-based duties, extended typing, running errands to multiple campus locations, and sorting/filing of paper documents. Obtains supervisor clarification and assistance as needed to complete task.
  • Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Benefits

  • Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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