Clerk III - UICC Bettendorf Urgent Care 60% Weekends

University of Iowa • Bettendorf, IA

360d • $38,314 - $57,023

About The Position

The University of Iowa Health Care - UI Community Clinics Bettendorf Urgent Care is seeking a 60% Clerk III (24 hours) to provide weekend front desk reception duties for checking in and checking out patients, as well as scheduling clinic appointments. This is a high-volume public contact position, requiring use of multi-tasking skills and the ability to answer multi-line phones on a consistent basis to assist external and internal customers.

Requirements

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
• Public Contact/Customer Service experience.
• Driver's License and ability to meet UI Fleet Safety Standards.
• Availability to provide support to other clinical locations based on clinical need/hours.

Nice To Haves

• Medical Terminology
• Experience with EPIC
• Customer service experience in a healthcare setting
• Demonstrated excellent written/verbal communication.

Responsibilities

• Gathers demographic data information and enters into the hospital EPIC system.
• Gathers the referring entity, primary care provider(s), and other healthcare providers' information and enters into the hospital EPIC system.
• Performs proper name search procedures as outlined in Policy and Procedures Manual.
• Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk.
• Assumes duties of schedulers and/or receptionists during their absences.
• Maintains effective communication with appropriate divisions.
• Performs miscellaneous clerical duties as assigned.

Benefits

• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 251-500 employees