Clerk II - Home Care Administration

MyMichigan Health•Midland, MI

10d

About The Position

Primarily responsible for filing patient chart information in patient files and overseeing records in record room. Assists with records management/release of information. Provides switchboard coverage, and assembles admission charts.

Requirements

Education: High School Diploma or GED
Knowledge of general office procedures.
Ability to operate all office equipment including: computer, printer, photocopier, facsimile machine, telephone, postage machine, and/or calculator.
Ability to communicate effectively, verbally and in writing.
Ability to speak, write, and understand the English language.
Ability to recognize needs and concerns of people and maintain constructive interpersonal relationships.
Ability to work independently, demonstrating problem solving and organizational skills.
Ability to work under pressure of deadlines, changes in schedules, and office routine

Nice To Haves

Records management experience preferred.
Experience as receptionist and/or secretary preferred.
Knowledge of medical terminology preferred.

Responsibilities

Maintains filing of patent information to patient charts accurately & times. (25%)
Assembles admission charts. (25%)
Pulls patient records as needed by staff (25%)
Readies charts for off-site storage. (25%)
Assists with release of information.
Provides receptionist/switchboard coverage.
Receives incoming calls, takes messages, and transfers/links caller to appropriate decision maker/responder and records disposition of incoming calls as directed.
Greets and directs public who may walk into Agency
Provides information to general public about agency services and related programs.
Schedules conference rooms.
Participates in Agency/guest relations program.
Scans appropriate documents.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Other duties as assigned.