Clerk I

Elevance Health

2d • Onsite

About The Position

Be Part of an Extraordinary Team Carelon is a proud member of the Elevance Health family of companies providing unparalleled level of service in pharmacy benefits. By leveraging the power of new technologies, our strong, clinical-first lens and deep pharmacy expertise, we are actively defining our innovative role in the industry. The Clerk I is responsible for providing basic clerical activities in support of a department. How you will make an impact: Primary duties may include, but are not limited to:

Requirements

• Requires a HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.
• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
• It is an expectation of the role to use basic office equipment.

Responsibilities

• Makes and receives phone calls to exchange information to accomplish tasks.
• Routinely files work, reports, etc. in case files and designated areas.
• Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.
• Extracts, sorts, preps, batches and routes documents within the company as needed.
• Operates camera/scanner and retrieves previously scanned information as needed.
• Copies incoming and outgoing correspondence.
• Ensures rejected claims were denied correctly or determines if those claims should be matched to a member.
• Manually matches or denies claims that are halted in our system because of inadequate information.
• Navigates proprietary software systems to locate member information.
• Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.
• May be expected to drive to post office or other administrative offices based on business need.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees