Clerk I

Elevance Health • Lake Mary, FL

7d • Onsite

About The Position

Clerk I Onsite: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey. The Clerk I is responsible for providing vital clerical and administrative support to the Audit Team. How you will make an impact: Receive/retrieve incoming mail Open incoming mail. Sort incoming mail Reroute incoming mail as needed Maintain a filing system of backlogged mail that allows for efficient retrieval if necessary Scan documents into the patient's record Communicate clearly and effectively in both written and verbal formats Send and receive emails via Outlook Use the Genesys phone system to make phone calls Operate various office equipment to include copiers and scanners Pulling and responding to Medical Record requests. Drafting, mailing, and following up on other Audit Documents. Carrying out Record Retention duties that may include pulling or retrieving records from the offsite storage facility, purging records according to Compliance timeline, arranging and overseeing the pick-up of records being sent to the offsite storage facility. Back-up the Mail Services Associate as needed.

Requirements

• Requires a HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

• Specialty Pharmacy Experience preferred.
• Proficiency in Excel preferred.
• Experience with MS Office products.

Responsibilities

• Receive/retrieve incoming mail
• Open incoming mail.
• Sort incoming mail
• Reroute incoming mail as needed
• Maintain a filing system of backlogged mail that allows for efficient retrieval if necessary
• Scan documents into the patient's record
• Communicate clearly and effectively in both written and verbal formats
• Send and receive emails via Outlook
• Use the Genesys phone system to make phone calls
• Operate various office equipment to include copiers and scanners
• Pulling and responding to Medical Record requests.
• Drafting, mailing, and following up on other Audit Documents.
• Carrying out Record Retention duties that may include pulling or retrieving records from the offsite storage facility, purging records according to Compliance timeline, arranging and overseeing the pick-up of records being sent to the offsite storage facility.
• Back-up the Mail Services Associate as needed.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees