Clerk I

Elevance Health • Chicago, IL

382d • Remote

About The Position

The Clerk I position at Elevance Health is a remote role focused on providing essential clerical support within a department. The role involves various administrative tasks that contribute to the efficient operation of the organization, ensuring compliance with information security requirements while handling sensitive data.

Requirements

• Requires a HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.
• Experience in operating basic equipment required.
• A valid state driver's license may be required.
• Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Responsibilities

• Makes and receives phone calls to exchange information to accomplish tasks.
• Routinely files work, reports, etc. in case files and designated areas.
• Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.
• Extracts, sorts, preps, batches and routes documents within the company as needed.
• Operates camera/scanner and retrieves previously scanned information as needed.
• Copies incoming and outgoing correspondence.
• Ensures rejected claims were denied correctly or determines if those claims should be matched to a member.
• Manually matches or denies claims that are halted in our system because of inadequate information.
• Navigates proprietary software systems to locate member information.
• Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical insurance
• Dental insurance
• Vision insurance
• Short and long term disability benefits
• 401(k) with matching
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 11-50 employees