CLERK I - Community Development

City of Kenner, LA • Kenner, LA

342d

About The Position

The position involves performing clerical work under regular supervision at the Community Resource Center. Responsibilities include greeting visitors, answering phone calls, providing information, typing documents, and processing various forms of documentation. The role requires interaction with the public and assisting with general inquiries about the center's services and programs.

Requirements

• Requires a high school diploma or equivalent.
• Supplemented by nine (9) months or more previous office/administrative work experience and/or training involving public contact duties as well as office support duties.
• Must possess a valid Louisiana State Driver's License.

Responsibilities

• Meets and greets all persons who enter the Community Resource Center.
• Operates a multi-line telephone; directs calls to the proper departments/persons.
• Assists the public with general information.
• Performs filing.
• Receives and/or reviews various records and reports.
• Assists supervisor in controlling activities of participants in all programs.
• Handles incoming/outgoing and internal calls; provides simple information.
• Ensures all visitors sign in before proceeding to restrictive areas.
• Oversees building rental events on weekends.
• Assists and aids clients in receiving information concerning the Resource Center and the G.E.D. program.
• Establishes and maintains community relations with individuals that come into the Center.
• Informs visitors of the services that the City of Kenner Community Development Department and Resource Center provides.
• Remains aware and current with the activities surrounding/involving the Lincoln Manor Community and programs of the Resource Center.
• Receives applications; reviews for completeness; forwards to supervisor.
• Performs general administrative/office duties as required, including entering and retrieving computer data, copying and filing documents, sending and receiving faxes, etc.
• Helps prepare refreshments for special events and meetings.
• Receives and/or reviews various records and reports such as various program applications for assistance, daily mail, supplies delivered, work orders, memorandums from Administration, and assignments.
• Prepares and/or processes various records and reports such as correspondence, electronic mail, facsimiles, copies, refreshments, weekly schedule, and appointments.
• Refers to Social Service directory, telephone book, City directory, Internet, electronic mail and facsimiles from Administration, policy and procedure manuals, computer manuals, codes/laws/regulations, publications and reference texts, etc.
• Operates a vehicle and a variety of office equipment and machinery such as computer, copy machine, facsimile machine, multi-line telephone, coffee machine, etc.
• Uses a variety of tools such as digital camera, standard office tools, etc.; a variety of supplies such as general office supplies, etc.; and a variety of computer software such as Microsoft Word, Microsoft Windows, Internet, etc.
• Interacts and communicates with various groups and individuals such as Supervisor II, Adult Education staff and participants, After School Youth Enrichment Program, volunteers, youth, and the public.

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED