Clerk - Deli

Brattleboro Food Coop•Brattleboro, VT

9d•$16 - $21

About The Position

Department: Deli Job Title: Clerk Classification: Level 2 Status: Reports to Deli Counter Supervisor / Asst. Deli Manager Purpose: To provide excellent customer service. To be proficient in all sub departments of the deli counter including juice bar, counter service, pizza station, sandwich station, retail and selfserve sectors. Assist in the achievement of departmental and store goals. Customer Service: Provide attentive and courteous customer service. Product Knowledge: Knowledgeable about all products. Continues to learn about new products. Answers questions accurately. Product Presentation and Quality: Maintain case proper displays - good signage, cleanliness, fully stocked Monitor stock and provide customer assistance in self-serve areas ie: salad bar, hot bar, soup station & retail sectors. Keep all counter areas neat and clean Sample deli items, organize daily specials. Make juices, smoothies, pizzas, sandwiches etc. quickly and efficiently Maintenance and Conditioning: See “Specific Job Functions”, below. Safety: Follow safe food handling guidelines Teamwork: Participate in departmental and storewide meetings and trainings Train staff Participate in departmental inventories and projects Other duties as assigned Perform cleaning & ware washing duties as assigned Maintain equipment Assist member workers Accountability: Accepts responsibility for own actions. Exemplifies honesty, integrity and ethics. Job Specific Functions: Production: Put away orders - follow receiving protocols Maintain station organization often and as needed Monitor product inventory and par stocks Prep items that pertain to the sub department as assigned. Follow safe food handling guidelines Maintain shrink processes Keep inventory of cases full and well displayed Follow recipe and portion control guidelines and specifications Perform cleaning duties as assigned Work with Shift Coordinator to assist in the daily workflow Maintain back stock and par levels of all items for efficient continual service

Requirements

Self-motivated, organized, responsible, flexible
Team oriented
Customer service experience
Good Communication skills
Ability to lift 50 pounds
Knowledge of terms such as vegetarian, vegan and gluten free
Regular, predictable attendance
Able to work well in a team to achieve departmental goals
Interested natural foods
English proficiency

Responsibilities

Provide excellent customer service
Proficient in all sub departments of the deli counter including juice bar, counter service, pizza station, sandwich station, retail and selfserve sectors
Assist in the achievement of departmental and store goals
Provide attentive and courteous customer service
Knowledgeable about all products
Maintain case proper displays - good signage, cleanliness, fully stocked
Monitor stock and provide customer assistance in self-serve areas ie: salad bar, hot bar, soup station & retail sectors
Keep all counter areas neat and clean
Sample deli items, organize daily specials
Make juices, smoothies, pizzas, sandwiches etc. quickly and efficiently
Follow safe food handling guidelines
Participate in departmental and storewide meetings and trainings
Train staff
Participate in departmental inventories and projects
Other duties as assigned
Perform cleaning & ware washing duties as assigned
Maintain equipment
Assist member workers
Accepts responsibility for own actions
Exemplifies honesty, integrity and ethics
Put away orders - follow receiving protocols
Maintain station organization often and as needed
Monitor product inventory and par stocks
Prep items that pertain to the sub department as assigned
Follow safe food handling guidelines
Maintain shrink processes
Keep inventory of cases full and well displayed
Follow recipe and portion control guidelines and specifications
Perform cleaning duties as assigned
Work with Shift Coordinator to assist in the daily workflow
Maintain back stock and par levels of all items for efficient continual service