Clerk-Call Center

Human Resources-posted 3 months ago

Entry Level

Philadelphia, PA

1,001-5,000 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

Customer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.

Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call center
Accurately process, document and record mail correspondence
Research and review correspondence to assess action to be taken
Prepares paperwork for processing of refund due to customers
Schedule hearings
Other duties as assigned

High school diploma or general education degree (GED)
One to three months related experience and/or training, or equivalent combination of education and experience
6 months of high volume call center experience
Excellent oral and written communications skills
Ability to work in a fast paced, high volume area
Candidate must be available to work between the hours of 8:00am and 8:00pm
Ability to read, write, and understand English and/or Spanish
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals
Ability to calculate figures and amounts such as discounts, interest, and percentages
Ability to apply common sense understanding to carry out simple one or two step instructions
Ability to deal with standardized situations with only occasional or no variables

Track Jobs with Teal

Job Search Resources

•

•

Call Center Resume Examples

•

Call Center Cover Letter Examples

© 2024 Teal Labs, Inc

Privacy Policy Terms of Service