Clerical Support Level 2

Delaware County, PA • Media, PA

72d

About The Position

The Clerical Support person performs various clerical and customer service tasks to support the office. Under general supervision of the Office Administrator, the Clerical Support Staff Member will greet visitors, manage office communications, and assist with case management tasks.

Requirements

• High School diploma or equivalent
• Previous office work experience required
• Strong computer skills with a working knowledge of Microsoft Office
• Strong writing and oral communication skills
• Ability to pass security background check

Responsibilities

• Greet visitors asking pertinent questions to ascertain the nature of their visit and contacts the appropriate staff member
• Receive correspondence and various legal documents pertaining to active cases
• Enter information and data into the case management system (PMS)
• Greet police officers, witnesses and victims involved in cases
• Obtain signatures on various orders/stipulations presented by defense attorneys
• Manage office deliveries, news media presence and maintains a visitors log
• Manage the lunch duty schedule making sure an ADA is available every day
• Answer all incoming calls to the District Attorney's Office directing to appropriate staff
• Process Private Criminal Complaints from the public. Ensure it is correctly completed and given to an ADA to review. Assists ADA making copies and recording the Complaint into the logbook
• Refer callers and visitors to other support agencies such as WAR, COSA, MADD and other agencies
• Receive e-file list from OJS; prints the docket out and creates the District Attorney's file for all criminal cases in Delaware County
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED