Clerical Supervisor II - Family Medicine

UVA Community Health•Manassas, VA

About The Position

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day. Responsible for overall front end revenue cycle functions. Effects ongoing quality, productivity and efficiency in daily operations of departments and services by providing office management and supervision of non-clinical employees, serving as administrative and financial resource person, providing backup support for all administrative positions, and interfacing with referral sources, insurers, hospital staff, physicians, and customers. Areas of responsibility include but not limited to referrals/orders, scheduling, registration, charge entry, regulatory compliance, medical records, staff education and staffing. Supervises between 10 and 19 FTEs.

Requirements

High School or GED required.
2 Year/ Associate Degree in Health or Business Administration preferred.
2 years of clerical experience in a medical office setting required.
1 year of supervisory experience preferred.
Knowledge of organization policies and procedures.
Knowledge of fiscal management and human resource management techniques.
Knowledge of office management techniques and practices.
Knowledge of computer systems and applications.
Skill in gathering, analyzing, and evaluating data.
Skill in written and verbal communication.
Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
Ability to exercise initiative, problem-solving, decision-making.
Ability to read, interprets, and applies clinic policies and procedures.
Ability to identify problems and recommend solutions.
Ability to establish priorities and coordinate work activities.
Physical requirements: Stand and move around the majority of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push / pull wheelchairs, carts, and beds; see, hear, speak, smell, and touch.