Clerical Substitutes ($16.35+ hourly)

Dorchester County Public Schools•Cambridge, MD

64d•$16•Onsite

About The Position

Dorchester County Public Schools is currently accepting applications for Clerical Substitutes. The Clerical Substitute will be primarily responsible for operating a telephone switchboard to answer, screen, and direct incoming calls, and provide basic information about the agency. The substitute will also serve as the receptionist, receiving, directing and assisting visitors to the Central Office or School Office.

Requirements

High school degree or G.E.D. certificate
Ability to multi-task in a fast paced, professional environment
Working knowledge of Microsoft Office programs
Ability to learn and apply the techniques and practices used in the operation of a telephone communication system
Ability to learn the basic district operation, district employees and their telephone numbers and locations
Ability to maintain telephone directories
Ability to provide callers with basic information about the district and its operations
Ability to communicate clearly and courteously with the public, co-workers, and others
Ability to understand and follow directions
Ability to effectively handle a heavy volume of calls through a telephone communication system.

Nice To Haves

Preferred six months experience performing clerical duties in an office environment

Responsibilities

Greets all visitors courteously, determines their needs, checks appointments, and directs them to proper person
Maintains an attractive and comfortable reception area that includes an ample supply of printed materials such as school district publications and those of general interest
Receives incoming telephone calls and transfers the call to the appropriate person or extension number
Provides callers with general information about the district, such as its hours of operation, address, scheduled activities, and other related information
Prioritizes multiple calls so that emergency calls and situations are responded to immediately
Accepts and conveys messages from callers to specified individuals
Uses intercom system to contact individuals as needed
Distributes forms to visitors, and provides explanations as necessary
Operates a postage meter and other mailroom equipment, and arranges for special package pick-ups
Operates and maintains copier room and supplies
Sorts and distributes mail/pony information as received to appropriate departments
Prepares memos, letters, and other routine documents as requested
May maintain databases and other information as directed
Performs office/clerical duties as assigned by the HR office
Maintains confidentiality in all matters related to this position.