STATE ATTORNEY'S OFFICE, 18TH CIRCUIT- CLERICAL SPECIALIST I - 21010774
About The Position
Duties include greeting the public; identifying and registering visitors, directing them to the proper office and providing routine information; answering all incoming phone calls and making the proper connection to the person or office requested; remembering names and locations of office personnel and agency organizational routines; answering non-technical questions and referring other questions to the proper person or office; utilizing internal case tracking system (STAC) to assist in directing inquiries; redirecting phone calls/guests to appropriate outside agencies; sorting mail; assembling case files; issuing Victim Impact Statements; performing clerical work; and maintaining a clean, professional and orderly lobby/reception area. In addition to the above, this position acts as a point of contact for deliveries and the on-call investigator.
Requirements
- A high school diploma or equivalency.
Nice To Haves
- Strong STAC skills
- Clerk database
- Word and Excel experience are desirable
- The ability to work in a fast-paced, team-oriented environment is a must.
Responsibilities
- greeting the public
- identifying and registering visitors
- directing visitors to the proper office
- providing routine information
- answering all incoming phone calls
- making the proper connection to the person or office requested
- remembering names and locations of office personnel and agency organizational routines
- answering non-technical questions
- referring other questions to the proper person or office
- utilizing internal case tracking system (STAC) to assist in directing inquiries
- redirecting phone calls/guests to appropriate outside agencies
- sorting mail
- assembling case files
- issuing Victim Impact Statements
- performing clerical work
- maintaining a clean, professional and orderly lobby/reception area
- acts as a point of contact for deliveries and the on-call investigator
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
