Clerical Intake and Admissions Specialist

Cal Farley's Boys Ranch•Amarillo, TX

16d

About The Position

The Clerical Intake and Admissions Specialist plays a vital role in supporting the admissions process by managing communication, maintaining schedules, and ensuring accurate documentation. This position requires strong organizational skills, attention to detail, and the ability to interact professionally with families and internal teams.

Requirements

High school diploma or equivalent; associate degree preferred.
Proficiency in Microsoft Office Suite and data entry systems (experience with AIM is a plus).
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Ability to handle sensitive information with confidentiality and professionalism.

Nice To Haves

Previous experience in a clerical, administrative, or admissions role is a plus.

Responsibilities

Exhibits regular and punctual attendance.
Maintain Assessment Schedule, Coordinate and update the assessment calendar, ensuring timely scheduling and communication with relevant parties.
Answer Calls and Take Messages, serve as the first point of contact for incoming calls; provide information, take detailed messages, and route inquiries appropriately.
Data Entry in AIM, accurately enter immediate turn-downs and other relevant information into the AIM system in a timely manner.
Prepare Admission Packets, assemble and organize admission packets for new clients, ensuring all required documentation is included and up to date.
Follow-Up with Families, conduct follow-up communication with families who have been previously contacted to provide updates, gather additional information, or offer support.