CLERICAL COORDINATOR - LABOR AND DELIVERY

Hoag Health System • Newport Beach, CA

283d • $20 - $32

About The Position

The Clerical Coordinator maintains clerical organization within the department. Ensures order entry is accurate and timely, including maintenance of all reports, chart forms, and instructions in patient charts. Processes orders for tests, procedures, and special requests accurately during downtime procedures. Ensures accurate and timely completion of forms to expedite patient care. Maintains and updates pertinent patient information on computer systems, EMR, communication venues, and with appropriate departments in a timely manner. Routinely checks and orders supplies, following up to ensure stock is available to meet the needs of the unit and informing appropriate personnel if items are unattainable. Monitors electronic orders, processes orders (faxing, order entry), expedites STAT orders and notifies nurses. Greets visitors. Directs ancillary staff for patient pick up. Is the “Go-To” resource for all physicians, NPs, PAs, and RNs. Completes the Census sheet each night at midnight. Answers the telephone/call light promptly and courteously, relaying messages in a timely manner to the appropriate caregiver. Follows protocol and helps coordinate unit activities during emergency situations. Notifies nurses when physicians are making rounds on the unit. Ensures appropriate follow-up and resolution of the computer equipment used for clinical documentation. Ensures appropriate follow-up and resolution of issues and care. Has a thorough understanding of the challenges of their fellow clinicians in using EMR. Is proficient in navigating EMR. Ensures compliance with the usage of the EMR system. Provides ongoing first-line support for workflow education/review, and trouble-shooting, to fellow clinicians even during non-activation times. Performs other duties as assigned.

Requirements

• High School Graduate or equivalent preferred.
• Ability to use advanced features of EMR and OnBase required.
• Previous hospital experience or documented coursework for Clerical Coordinators required.
• Knowledge of medical terminology required.
• Working knowledge of Microsoft Office Suite preferred.
• Recently employed as a Clerical Coordinator or enrolled in active healthcare programs preferred.
• BLS - AHA Basic Life Support certification.

Responsibilities

• Maintains clerical organization within the department.
• Ensures order entry is accurate and timely.
• Processes orders for tests, procedures, and special requests accurately.
• Ensures accurate and timely completion of forms to expedite patient care.
• Maintains and updates pertinent patient information on computer systems and EMR.
• Routinely checks and orders supplies.
• Monitors electronic orders and expedites STAT orders.
• Greets visitors and directs ancillary staff for patient pick up.
• Completes the Census sheet each night at midnight.
• Answers the telephone/call light promptly and courteously.
• Follows protocol during emergency situations.
• Notifies nurses when physicians are making rounds.
• Ensures follow-up and resolution of computer equipment issues.
• Provides ongoing support for workflow education and troubleshooting.

Benefits

• Equal Opportunity Employer
• Work environment free of discrimination and harassment

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED