Clerical Associate-Level III "Provisional Appointment"

City of New York

287d • $40,957 - $47,100

About The Position

As a patient Clerical Associate Lvl III, you will build working relationships, solve problems, direct patients to resources, and manage information. A member of the revenue cycle process, the Registrar/Admitting Representative is responsible for efficiently and accurately collecting information for orderly registration of patients. Major responsibilities include collecting demographic and insurance information at the point of registration.

Requirements

• A high school diploma or its educational equivalent.
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public.

Nice To Haves

• Prior experience in Health Care setting along with registration, scheduling and insurance verification process.

Responsibilities

• Accurately register and document patient demographic and insurance information in the Health Information System.
• Follow up appointment's scheduling/referral process.
• Analyze and verify insurance benefits and educate patients on costs related to their insurance.
• Refer uninsured and underinsured patients to Outpatient or Inpatient Financial counselor to be screened for insurance eligibility or enrollment or for other assistance.
• Perform point of service collections and process patient payments transactions.
• Explain Patient Consents, HIIPA laws, Patient's Bill of rights and answer questions the patient or family members may have regarding their registration or appointment.
• Scan Patient ID, insurance Card(s), referral forms (if applicable) and consent forms obtained from the patient into document imaging system.
• Refer accounts requiring escalation to Supervisor in a timely manner.
• Attend all necessary training sessions to effectively perform the day-to-day functions of the position.
• Perform duties, as assigned by the Patient Access Manager or Supervisor.

Benefits

• Competitive salary range of $40,957.00 - $47,100.00
• Full-time employment
• Regular shift from 8:00 A.M - 4:00 P.M

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED