Clerical Associate - Level 3 *Provisional*

City of New York • New York, NY

301d • $40,957 - $40,957

About The Position

NYC Health + Hospitals/Bellevue is America's oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 500,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue's clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children's Psychiatric Emergency Program; and Cancer Services. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Requirements

• A high school diploma or its educational equivalent.
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Responsibilities

• Performs moderately difficult and responsible clerical work in maintaining and checking various kinds of records both in electronic and paper form.
• Complete unit activity and other required logs; notify Admitting Office of admissions, discharges, transfers.
• Process paperwork related to patient admissions, transfers and discharges and enters information in appropriate forms.
• Maintain designated areas with instructional pamphlets and booklets; post notices on bulletin board; remove outdated materials from bulletin board and ensure that board is maintained in a neat and organized manner.
• Coordinate requests for messenger service grouping urgent and non-urgent errands.
• Participate in cardiac arrest activities and other unit emergencies as directed by clinical staff or Administration.
• Organize and maintain unit documents files; maintain a safe environment for patients by ensuring the enforcement of safety policies.
• Attend continuing education programs/training as scheduled; assist in the proper handling of patients' protected health information to ensure HIPAA compliance; maintain tidy work area; provide rotating clerical coverage as needed.
• Arrange for transportation of patient within the hospital setting.
• Precepts/orients new hire clerks. Completes orientation checklist and competency.
• Performs moderately difficult data entry and retrieval using a computer and/or supervises and instructs staff in such routine functions.
• Assists to improve care delivery through the participation in performance improvement projects; attends and participates in clerical staff meetings, unit based meetings, hospital wide projects, in-services and trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED