Clerical Assistant

El Hogar Community Services • Sacramento, CA

390d • $43,680 - $43,680

About The Position

The Clerical Assistant at El Hogar Community Services plays a vital role in supporting community mental health programs, particularly within the Community Justice Support Program (CJSP). This position involves a variety of administrative tasks aimed at ensuring smooth operations and providing assistance to clients experiencing mental health challenges. The role is essential for maintaining effective communication, scheduling, and record-keeping within the organization.

Requirements

• High School Diploma or GED (Required)
• 1+ year of customer service experience (Required)
• 1+ year of computer competency (Required)
• 2+ years of full-time receptionist experience (Required)
• Experience working in a busy medical/community mental health office (Preferred)
• Working knowledge of Electronic Medical Records (Preferred)
• Knowledge of medical billing (Preferred)
• Experience with contact management systems and database software.

Nice To Haves

• Experience in a community mental health office reception area.
• Knowledge of medical billing processes.

Responsibilities

• Greet visitors at the front desk and assist them in a professional manner.
• Coordinate and schedule client appointments based on staff availability.
• Maintain a clean and inviting waiting area for clients.
• Ensure compliance with HIPAA standards in all communications and record-keeping.
• Perform data entry for billing charges and maintain client records in the HMIS system.
• Respond to requests for medical records and provide backup support to clerical team members as needed.
• Collaborate with the billing department to verify insurance information and assist clients with billing inquiries.
• Support communication between clients and staff, relaying important information promptly.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED