Clerical Assistant 2

State of Pennsylvania•Harrisburg, PA

38d•Hybrid

About The Position

Are you seeking an exciting career where you have the ability to showcase your clerical skill set? The Pennsylvania Municipal Retirement System has a fantastic opportunity for a Clerical Assistant 2. The duties of this position involve operational support to internal agency business units, Executive Staff and Legal Office. Apply today to embark on a fulfilling journey! As a Clerical Assistant 2 you will screen and direct calls received on agency's main incoming telephone line, conduct an initial assessment or interview to evaluate the nature of the inquiry, and determine the appropriate service response. Additional duties involve accepting, separating, organizing, scanning, indexing, and reviewing for accuracy and files electronically all incoming daily postal and electronic communications received by the agency into the agency's content management system in accordance with written departmental procedures. You will communicate routinely with participating municipalities, members, or authorized representatives. Additionally, you will research and verify benefit and payroll information via the agency pension application system and documents the interaction in the pension system when necessary. Interested in learning more? Additional details regarding this position can be found in the position description.

Requirements

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Graduation from high school; or
An equivalent combination of experience and training.
You must meet the PA residency requirement.
You must be able to perform essential job functions.

Responsibilities

Screen and direct calls received on agency's main incoming telephone line, conduct an initial assessment or interview to evaluate the nature of the inquiry, and determine the appropriate service response.
Accepting, separating, organizing, scanning, indexing, and reviewing for accuracy and files electronically all incoming daily postal and electronic communications received by the agency into the agency's content management system in accordance with written departmental procedures.
Communicate routinely with participating municipalities, members, or authorized representatives.
Research and verify benefit and payroll information via the agency pension application system and documents the interaction in the pension system when necessary.

Benefits

Health coverage
Vision
Dental
Wellness programs
Competitive wages
Multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Paid vacation
Paid sick leave
Eight weeks of paid parental leave
Military leave
Paid time off for most major U.S. holidays
Flexible work schedules
Work-from-home opportunities
Internal mobility
Professional development
Opportunity to give back by participating in workplace charitable giving.
Employee-only discounts and rates on a variety of services and memberships.