Clerical Assistant 2 - Cambria CAO (LIHEAP)

Commonwealth Of Pennsylvania • Johnstown, PA

377d • $37,544 - $55,224

About The Position

The Clerical Assistant 2 position at the Department of Human Services (DHS) in Cambria County is a seasonal role focused on assisting with the Low Income Home Energy Assistance Program (LIHEAP). This full-time position typically lasts for 6-8 months during the fall and winter seasons, providing essential clerical support to help clients apply for heating assistance. The role involves a variety of office duties and requires interaction with the public in a professional manner.

Requirements

• Six months of experience as a Clerical Assistant 1 or equivalent title; or
• Graduation from high school; or
• An equivalent combination of experience and training.

Nice To Haves

• Experience in a customer service role.
• Familiarity with office procedures and clerical tasks.

Responsibilities

• Assist clients with the Low Income Home Energy Assistance Program (LIHEAP) application process.
• Perform clerical duties including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voicemail.
• Follow office procedures and utilize relevant systems to enhance service delivery.
• Engage with the general public courteously and professionally, both in person and via telephone.
• Carry out duties under the general supervision of a Clerical Supervisor.

Benefits

• Excellent benefits package
• Contractual salary increases
• Paid holidays and leave entitlements
• Opportunities for advancement
• Shift selection options
• Supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: High school or GED