The Data Center Engineering Operations Technician (EOT) are Amazon’s front line
responders for hands-on electrical and mechanical equipment troubleshooting and
operation. This equipment includes, but is not limited to, stand-by diesel
generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and
building automation systems. They provide 24/7 shift coverage which could
include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.
Responsibilities:
- Operate and maintain mechanical and electrical, mechanical, emergency
generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack
power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment
through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the
region’s sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
Perform the following tasks, with or without reasonable accommodation:
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly lift and/or move up to 39 pounds; and participate in group lifts for
40 pounds or more
- Bend or twist the body into unusual positions while working
- Push or pull heavy objects into position
This position requires that the candidate selected be a US citizen and currently
possess and maintain an active Top Secret security clearance with SCI
eligibility.
Key job responsibilities
· Operate and maintain mechanical and electrical, mechanical, emergency
generator, and fire/life safety equipment within the data center
· Troubleshoot of facility and rack-level events within internal SLAs
· Perform limited maintenance tasks to including filter changes, HVAC PMs, rack
power installs, rack PDU, and rack ATS replacements
· Provide support to Data Center Operations technicians
· Perform root cause analysis of equipment failures
· Ensure all safety procedures are adhered to while performing work
· Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
· Take daily operational readings of all mechanical and electrical equipment
through routine rounds/log taking (temperatures, voltages, currents, etc.)
· Utilize internal CMMS to manage building workflows and spare part inventory
· Supervise contractors who perform servicing or preventive maintenance
· Respond to off hour emergency calls per on call rotation for any one of the
region’s sites
· Fully comply with all physical security procedures and policies
· Drive innovation while reducing operational costs in the facilities
· Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure
operations on a shift schedule supporting our 24/7 staffing model. You will get
information from your peer technicians who are ending shift, review the
maintenance schedule for any tasks due that day, and then perform routine
physical checks of our critical systems. After these rounds are complete, you
and your shift partner will perform preventative maintenance, troubleshoot
technical issues, take repair actions, and perform facility maintenance. You
will also author technical procedures, work orders, and work on advanced
qualifications and projects as your career progresses at AWS!
Military Ratings/MOSs
Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS,
UT
Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333,
6336, 6337
Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031
About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS
data center facility infrastructure for our customers in the Intelligence
Community.
AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating —
that’s why customers from the most successful startups to Global 500 companies
trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates
to apply. If your career is just starting, hasn’t followed a traditional path,
or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of
our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led
affinity groups foster a culture of inclusion that empower us to be proud of our
differences. Ongoing events and learning experiences, including our
Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us
to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s
Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
other career-advancing resources here to help you develop into a better-rounded
professional. Basic Qualifications: - 3+ years of maintenance experience on
mechanical or electrical equipment in a mission critical environment (i.e. Data
Center, telecom, etc.)
- Experience with building management systems (BMS/EPMS)
- Current, active US Government Security Clearance of Top Secret with SCI
eligibility or above Preferred Qualifications: - Associate’s Degree in
Electrical Engineering, Mechanical Engineering or relevant discipline
- Data Center Operations Experience or experience operating electrical or
mechanical systems in a mission critical environment (i.e. military, telecom,
etc.)
- Fundamental knowledge of network design and layout as well as low voltage
(copper/ fiber) cabling
- Experience with building management systems (BMS and EPMS control systems) and
data collection/trending
- Operating engineering license(s) such as DC II, DC III, or equivalent,
Electrical or mechanical Journeyman License, CFC license (Universal or minimum
Type II), and/or NFPA 70E Cert
Amazon is an equal opportunity employer and does not discriminate on the basis
of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our
customers. If you have a disability and need a workplace accommodation or
adjustment during the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
[https://amazon.jobs/content/en/how-we-hire/accommodations] for more
information. If the country/region you’re applying in isn’t listed, please
contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic
markets. The base pay for this position ranges from $68,300/year in our lowest
geographic market up to $152,700/year in our highest geographic market. Pay is
based on a number of factors including market location and may vary depending on
job-related knowledge, skills, and experience. Amazon is a total compensation
company. Dependent on the position offered, equity, sign-on payments, and other
forms of compensation may be provided as part of a total compensation package,
in addition to a full range of medical, financial, and/or other benefits. For
more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits
[https://www.aboutamazon.com/workplace/employee-benefits]. This position will
remain posted until filled. Applicants should apply via our internal or external
career site.