Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Cleaning Specialist DEPARTMENT: Engineering GRADE/FLSA STATUS: H7 – Non-Exempt BADGE TYPE/COLOR: Work Permit--Green REPORTS TO: EVS Supervisor, DR Supervisor, EVS SUPERVISES: N/A JOB SUMMARY: Clean and maintain the appearance of the casino public areas and rest rooms. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Vacuum carpeted areas Clean ash urn Clean trash urns and ash trays Familiar with proper use of all cleaning equipment and chemicals Sweep and mop tile, brick and concrete areas Dust and polish furniture and equipment Responsible for cleaning public and employee restrooms on a daily basis Delight our guests with outstanding service Participative member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestions Acknowledge and respond to customers immediately Knowledgeable of current promotional programs and events Proactive with incidents and issues ensuring resolution with employees Adhere to regulatory, departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED preferred Must demonstrate the following essential knowledge and skills: Knowledge of floor machines and cleaning equipment Ability to handle multiple priorities in a fast-paced environment Neat, professional appearance with excellent personal hygiene Ability to work independently Documented teamwork behaviors and attitudes PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be physically mobile with reasonable accommodations Must be able to bend, reach, kneel, twist and grip items Must be able to push, pull and carry up to 50 pounds Must be able to maneuver to all areas of the casino and surrounding property Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to operate in mentally and physically stressful situations Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 4.4.16