Cleaning Associate

The TJX Companies, Inc. • Buena Park, CA

1d • Onsite

About The Position

The Cleaning Associate at Marshalls, a TJX Companies brand, is responsible for maintaining a clean and organized store environment, with a primary focus on floor care. This includes operating scrubbers and buffers, as well as performing general cleaning tasks such as dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The role requires adherence to all operational, merchandise, and loss prevention standards. Associates are cross-trained to support various areas of the store and are expected to role model positive customer experience practices, embody a positive store culture, and maintain cleanliness standards across all store sections including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms. The position also involves adhering to company policies on Health and Safety, supporting Front End coverage, upholding merchandising philosophy, participating in store recovery, and communicating effectively with management and other Associates. Compliance with labor laws and safety awareness are also key aspects of the role.

Requirements

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong organizational skills with attention to detail
• Physical stamina to perform cleaning tasks and run floor buffer and scrubber
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Strong communication skills: verbal and written
• Listens and responds appropriately
• Capable of lifting heavy objects with or without reasonable accommodation
• Team player, working effectively with peers and supervisors

Nice To Haves

• Retail customer experience preferred

Responsibilities

• Responsible for maintaining a clean and organized store environment with a focus on floor care
• Operation of the scrubber and buffer
• Dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows
• Adheres to all operational, merchandise, and loss prevention standards
• Cross-trained to work in multiple areas of the store in order to support the needs of the business
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
• Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
• Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
• Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
• Supports and responds to all Front End coverage needs
• Adheres and upholds merchandising philosophy and signage standards
• Initiates and participates in store recovery as needed throughout the day
• Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
• Communicates accurately and effectively with management and Associates
• Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
• Participates in safety awareness maintains a safe environment
• Other duties as assigned

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• health care FSA (for those who meet service or hours requirements)
• life insurance (for those who meet service or hours requirements)
• short/long term disability (for those who meet service or hours requirements)
• paid parental leave (for those who meet service or hours requirements)
• paid holidays/vacation/sick (for those who meet service or hours requirements)
• auto/home insurance discounts (for those who meet service or hours requirements)
• scholarship program (for those who meet service or hours requirements)
• adoption assistance (for those who meet service or hours requirements)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees