Overnight Customer Service Representative 2AM-10AM

Planet Fitness • Bismarck, ND

15h

About The Position

Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Requirements

• Honesty and good work ethic

Responsibilities

• Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
• Stock locker room with proper paper product
• Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.
• Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness’s lost and found policy immediately.
• Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees