CLC/Operations Agent (EWR)

Hallmark Aviation Services • Newark, NJ

81d

About The Position

Hallmark Aviation Services is a leading ground handling company seeking highly skilled Centralized Load Control Agents to provide exceptional service to international airlines at Newark International Airport. The role involves ensuring compliance with safety regulations and accurately completing all load control activities. Agents will be responsible for planning the distribution of load in accordance with passenger, cargo, and fuel requirements, while also monitoring the performance of the Departure Control System (DCS).

Requirements

• High school diploma or equivalent.
• Experience in load control or a related field in aviation.
• Strong understanding of aviation safety regulations and compliance requirements.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent communication and coordination skills.

Nice To Haves

• Certification in Load Control or related field.
• Familiarity with Departure Control Systems (DCS).
• Experience working with international airlines.

Responsibilities

• Comply with safety in the workplace.
• Accurately complete all Load Control Activities.
• Plan distribution of load in accordance with passengers, cargo, and fuel requirements.
• Monitor the performance of the Departure Control System.
• Coordinate and communicate with affected departments, external and internal customers to ensure smooth handling of passengers and dead load weight and balance issues in delay situations.
• Ensure compliance with Customer Airline Emergency Requirements.
• Maintain a clear understanding of Aviation Legislative Requirements.
• Display due care and diligence in all activities.
• Ensure a safe, efficient, compliant, and aligned workplace.
• Comply with Disability related Legislation.
• Comply with Equal Opportunity legislation and principles.
• Ensure compliance with Precision Timing Schedule.
• Plan, coordinate, and produce all loading, weight, and balance documentation in accordance with Company and Client airline specifications, with or without the use of the Departure Control System (DCS).
• Ensure the safe distribution of the load within prescribed aircraft limitations and Company Operating Manuals/Procedures.
• Be familiar with client airline manuals including loading and stowage of dangerous goods.
• Coordinate and communicate with relevant departments (Ramp Team, Bagroom Team, Maintenance, and ATC authorities) to ensure smooth handling of passengers and 'dead load' in delay situations.
• Achieve 100% compliance with Customer Airline Weight and Balance and Customer Airline Policies and Procedures, enabling safe practices and compliance with Aviation and other legislation.
• Deliver safe, compliant, and customer-focused weight and balance services.
• Focus on continuous improvement through proactive support and involvement in change programs and activities.
• Comply with customer airline regulatory requirements as well as Company Policies and Procedures.
• Maintain load control certification and demonstrate ongoing skills through the recertification process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED