Classroom Technician, PT

Southwestern Baptist Theological Seminary • Fort Worth, TX

2d • Onsite

About The Position

Classroom Technicians provide basic hardware/software support for the classroom technology and the video conferencing needs of the seminary. This is a 18-28 hours per week position.

Requirements

• Minimum of a high school diploma or equivalent, college degree prefered
• Valid Drivers License
• Successful completion of background check, MVR, and credit check may be required
• Proficiency in Microsoft Office applications
• Highly relational with a passion for customer service
• Strong organizational skills
• Excellent verbal and written communication skills
• Self-motivated and accountable
• Good critical thinking and problem-solving skills

Nice To Haves

• CompTIA A+ certification is a plus

Responsibilities

• Interface with faculty, staff, and students on a daily basis to solve technical issues
• Work individually and on a team environment to complete tickets and meet end user needs in a timely manner
• Support end users by answering telephone calls, online ticket requests, and walk-ins
• Provide training in classroom technology for faculty and students in both physical and virtual environments
• Other support duties as assigned
• Regular on the job attendance and timeliness
• Perform other related duties as assigned and specific to area of responsibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees