Classroom Support Technician

TEKsystemsAnn Arbor, MI
4d$18 - $18Onsite

About The Position

Troubleshoot technical issues, as well as track, resolve, and follow up on operational problems with equipment and facilities, cleaning and maintaining equipment as necessary. Interface with a web-based reservation system to maintain equipment inventory and data collection; work on teams to conduct equipment inventory and maintenance audits, assist in the maintenance of web-based inventory and asset management databases; Assist colleagues in the evaluation, documentation, and implementation of new technologies. Communicate and cooperate with colleagues on projects and technologies in team meetings and via electronic communication and social networking software Respects diversity; demonstrates respect for and seeks the opinion of others; trusts and values each person’s contributions to the team, develops and maintains smooth, cooperative working relationships.

Requirements

  • Desktop
  • audio/visual
  • Windows 11
  • MACOSX
  • Customer service
  • Troubleshooting
  • Support
  • Active directory
  • Technical support
  • Help desk support

Responsibilities

  • Troubleshoot technical issues
  • Track, resolve, and follow up on operational problems with equipment and facilities
  • Cleaning and maintaining equipment as necessary
  • Interface with a web-based reservation system to maintain equipment inventory and data collection
  • Work on teams to conduct equipment inventory and maintenance audits
  • Assist in the maintenance of web-based inventory and asset management databases
  • Assist colleagues in the evaluation, documentation, and implementation of new technologies
  • Communicate and cooperate with colleagues on projects and technologies in team meetings and via electronic communication and social networking software
  • Respects diversity; demonstrates respect for and seeks the opinion of others; trusts and values each person’s contributions to the team, develops and maintains smooth, cooperative working relationships.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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