Classroom Manager/Multi-Media & Event Specialist

Located in a historic neighborhood in the nation's capital, Georgetown University offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight-knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world. The Classroom Manager/Multi-Media & Event Specialist directly supports the teaching needs of Georgetown University faculty by ensuring that all technology, instructional materials, and classroom services are available for teaching and academic programs in General Purpose Classrooms (GPCs) administered by the Office of the University Registrar (OUR) on the Main Campus of Georgetown University. The Classroom Manager/Multi-Media & Event Specialist ensures each GPC in his or her assigned zone is conducive to teaching and learning within a designated region of the Main Campus, to assure that faculty teaching and students' learning needs are met in a timely, continuous, and proficient fashion. This role involves providing equipment and supplies, coordinating the services of CETS student assistants, and setting up more complicated technology requests, frequently coordinating the media and software needed for instruction. Additional duties include directly supporting the teaching, learning, and research needs of the faculty, students, and staff in the classroom setting by monitoring and maintaining technology and delivering media to enhance teaching pedagogy. The specialist ensures that technology is properly delivered to and set up for over 20,000 classes yearly, conferring with faculty, students, staff, and administrators to ensure that the proper GPCs are selected for course assignments, and that the proper teaching tools and technology are selected to support the pedagogy of instruction and the use of GPCs for academic and extracurricular functions. The position also requires consulting with CETS staff and other service providers to ensure that faculty, students, staff, and administrators are given access to the resources needed to enhance teaching, learning, and research at Georgetown, including approximately 2000 contacts or in-depth questions posed by patrons or staff yearly. The Classroom Manager/Multi-Media & Event Specialist works closely with staff in CNDLS as a partner to assist faculty in integrating new technology and resources into the teaching, learning, and research environments. This position reports to the Senior Classroom Manager and Academic Support Lead (SCMASL) and directly impacts the faculty's ability to teach and the students' ability to learn in the classroom. The incumbent interacts closely with faculty, students, administrators, and staff, monitoring and maintaining both technology and infrastructure in General Purpose Classrooms (GPCs) within the purview and scheduling authority of the Office of the University Registrar (OUR).