Claims & Underwriting Innovation Specialist - Hybrid
About The Position
Are you passionate about improving underwriting and/or claims processes through technology, innovation, and smart digital tools? Join us in a role where you'll accelerate modernization, drive adoption of risk-tech capabilities, and help shape the future of Swiss Re's US L&H underwriting and claims operations. As the L&H Claims & UW Innovation Specialist, you will play a key role in enhancing end-to-end workflows, championing digital tool utilization, and supporting the delivery of innovative initiatives that strengthen our underwriting and claims value proposition. Your work will improve efficiency, elevate data quality, and deepen the impact we deliver to clients. If you bring Claims background, and you are a strong candidate, we may consider this role to be done remotely within the USA.
Requirements
- Business knowledge of underwriting and/or claims processes within U.S. L&H
- Experience or interest in innovation, process optimization, or workflow improvement initiatives
- Proven ability to collaborate across regions, groups and divisions within an organization
- Ability to manage small projects, prioritize effectively, and independently deliver results
- Ability to make data-driven decisions
Nice To Haves
- Experience with digital tools, reporting platforms, and/or operational technology Knowledge of MSBI, Excel, or AI-enabled reporting tools
- Change management experience
- Experience in agile project environments
Responsibilities
- Lead improvement initiatives to identify, recommend, and implement efficiency enhancements across mortality services workflows to optimize turnaround time, quality, and process consistency
- Champion digital adoption of tools such as UCM, Claims Manager, and reporting platforms, including support for training, communication, and implementation activities
- Represent business needs during the development, testing, and rollout of system enhancements and new technology solutions
- Bridge communication between business stakeholders and technology partners to ensure solutions meet operational requirements
- Support the change management activities to facilitate smooth transitions during implementation of new processes and tools
- Analyze workflows to identify bottlenecks and opportunities for optimization across underwriting and claims operations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
