Claims Training Coordinator
About The Position
The Claims Training Coordinator provides non-supervisory support to the claims trainer by assisting with the coordination, reinforcement, and documentation of training activities for claims examiners. This role functions as a subject matter resource and training support partner to help ensure training materials, sessions, and follow-up activities are executed effectively. This individual focuses on reinforcing training content, providing subject matter expertise, coordinating training activities, and supporting quality initiatives to ensure accurate and consistent claims adjudication.
Requirements
- High School diploma or GED
- At least 2-5 years in healthcare claims processing or related field
- Strong knowledge of medical claims adjudication and benefit interpretation
- Strong communication, organization, and documentation skills
- Ability to explain complex medical claims concepts clearly
- Attention to detail and consistency
- Collaborative and supportive work style
- Time management and prioritization skills
- Familiarity with CPT, HCPCS, ICD-10-CM, and medical reimbursement concepts
- Familiarity with medical claims systems and training platforms
Nice To Haves
- Experience assisting with coaching, mentoring, supporting training efforts, or knowledge sharing
- Experience in a training support role, lead examiner, or SME role
- Experience with quality audits or claims accuracy initiatives
- Proficiency in Microsoft Office and training tools
Responsibilities
- Assist and support the claims trainer with on-boarding and ongoing training activities for claims examiners.
- Coordinate training logistics, scheduling, and materials preparation including job aids, workflows, reference guides, attendance tracking, and follow-up documentation.
- Assist with classroom and virtual training for new claims examiners and provide hands-on training in claims adjudication system.
- Reinforce training on professional and facility medical claims processing.
- Serve as a non-supervisory subject matter resource for claims adjudication.
- Work collaboratively with the claims trainer, claims leadership, quality, and operations teams.
- Act as a point of support for claims examiners regarding training questions, without supervisory authority.
- Assess trainee performance through quizzes, practice claims, and coaching.
Benefits
- Comprehensive Health, Vision, and Dental Coverage
- 401(k) Savings Plan with company match and immediate vesting
- Paid Time Off (PTO)
- 9 Paid Holidays annually plus a Floating Holiday to use as you choose
- Tuition Assistance
- Flexible Spending Accounts
- Healthcare Reimbursement Account
- Paid Parental Leave
- Community Service Time Off
- Life Insurance and Disability Coverage
- Employee Wellness Program
- Training and Development Programs to develop new skills and reach career goals
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
