Claims Systems - Business Product Owner - EviCore - Hybrid

Cigna • Franklin, TN

129d • $94,400 - $157,400 • Hybrid

About The Position

The Business Product Owner (BPO) serves as the strategic lead for intake management within the business domain. This role ensures stakeholder requests are clearly defined, prioritized, and aligned with enterprise goals before transitioning to the Product and Planning team for Agile execution. The BPO focuses on business requirements, stakeholder alignment, and intake governance—not delivery management.

Requirements

• Strong business analysis and stakeholder engagement skills.
• Ability to translate business needs into actionable intake documentation.
• Experience with intake governance and prioritization frameworks.
• Familiarity with Agile principles and enterprise planning tools (e.g., Jira, Confluence).
• Excellent communication, facilitation, and documentation abilities.
• Strategic mindset with a focus on enterprise alignment.
• Proficiency in Smartsheet or similar intake tracking platforms.
• Hands-on experience in product ownership, business analysis, or intake management.
• Proven success working with claims systems, configuration teams, or similar operational areas.
• Skilled in translating business needs into technical requirements and managing stakeholder expectations.

Nice To Haves

• Understanding of Agile, Scrum, or Lean practices (certification not required).
• Experience in backlog grooming, intake triage, or prioritization sessions.
• Proficiency in Smartsheet, Jira, Confluence, or similar collaboration platforms.
• Comfort with data analysis or reporting tools to support decision-making.

Responsibilities

• Act as the primary liaison between business stakeholders and the intake team.
• Facilitate intake triage and validate completeness of submitted requests.
• Conduct stakeholder interviews to clarify business needs and requirements.
• Document business context, KPIs, constraints, and success criteria.
• Score and prioritize requests based on strategic alignment and impact.
• Ensure requests meet the Definition of Ready before handoff to Product and Planning.
• Maintain intake tracking tools and dashboards.
• Support intake governance and manage escalation protocols.
• Collaborate with finance and strategy teams to confirm funding readiness.
• Partner with the Technical Product Owner (TPO) to align and monitor priorities.

Benefits

• Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) with company match.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities