Claims Support Specialist - Brookfield, WI

Charles TaylorLouisville, KY
1dOnsite

About The Position

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an enthusiast Claims Support Specialist to join our team in Brookfield, WI. This is a full-time, office-based position. Job Description T his position will be responsible for setting up new workers compensation claims, issuing payments, providing customer service by phone or email for claims status and providing support for varies projects. Certain duties may vary depending on the clients, states and business needs.

Requirements

  • Strong alpha/numeric data entry skills of 8,000 keystrokes with a 5% or below error rate
  • Strong organizational skills
  • Ability to work independently and in a team environment under general management direction to complete all assignments
  • Good communication and telephone skills
  • Ability to prioritize multiple task
  • Prompt and regular attendance to pre-approved office schedule

Responsibilities

  • Set up new claims in system
  • Provide Customer service to clients, providers & claimants
  • Answer multi phone lines
  • Mail out documents
  • Open Mail
  • Scan & Upload documents into claims system
  • Issue payments
  • Assist with projects as needed
  • Provides backup support to reception
  • Match checks and EOB to mail out
  • Monitor multiple shared email boxes to work

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • 401(K) with match
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