Claims Support Representative I

Strickland Insurance Group • Goldsboro, NC

9h

About The Position

Provide technical support for the Claims Department, which involves completing assigned duties and responsibilities within designated time frames.

Requirements

• High School Diploma plus demonstrated successful work experience.
• Excellent time management skills.
• Excellent experience with office technology including keyboard skills with a high degree of accuracy.
• The ability to communicate effectively and interact competently with internal and external customers.
• The ability to obtain an Adjusters License.

Nice To Haves

• Bi-lingual is preferred.

Responsibilities

• Answer incoming calls and assist the caller with claim information.
• Take new loss reports over the phone and via fax/email.
• Transfer calls to assigned adjusters.
• Mail documents regular, certified, and overnight.
• General clerical functions including copying and emailing.
• Provide Customer Service to insureds, claimants, agents, attorneys, and outside vendors.
• Perform other similar or related duties as assigned.

Benefits

• Health, Dental & Vision plans (HSA & PPO options)
• 401(k) with company match + financial advisor access
• Tuition reimbursement & student loan assistance
• Paid parental leave
• Counseling and mental wellness support
• Flexible work and in-office schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED