Claims Supervisor

CRC Group • Fort Worth, TX

16h

About The Position

Through technical direction and oversight, the incumbent is responsible for managing and analyzing claims handling activities for Claims Examiners; ensuring compliance with legal and regulatory requirements and Company standards.

Requirements

• Eight years of related experience, with one year of management experience in property claims
• Associate's degree (A.A. or A.S.) or equivalent from a two-year college, business school, or technical school
• Adjusters License for states in which the Company conducts business

Nice To Haves

• Bachelor's degree (B.A. or B.S.) from a four-year college or university
• Completion of a major insurance designation, or actively pursuing insurance related courses
• Fluency in Spanish

Responsibilities

• Effectively manage assigned team of Claims Examiners and performance of same.
• Review all new losses assigned to Claims Examiner team. Provide effective technical direction and ongoing guidance, ensuring timely and accurate documentation of claims activities.
• Ensure all actions taken are consistent with Company guidelines, insurance industry regulations, and best practices.
• Extend settlement authority on claims exceeding an Examiner's authority.
• Assist with hiring, training, coaching, and mentoring Claims Department personnel.
• Assist in the development and execution of the Wellington Claims Trainee program. Participate as an instructor and monitor quality of same.
• Participate in the audit process by reviewing performance on individual claim files against Company standards, arriving at a reasonable, accurate, and clearly documented conclusion.
• Interface with other units within the Company to analyze and improve program performance.

Benefits

• Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match.
• CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.
• Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree