Claims Supervisor, Workers’ Compensation (CA Expertise Required)

Ccmsi•Irvine, CA

1d•$98,000 - $110,000•Hybrid

About The Position

Workers’ Compensation Claim Supervisor Location: Hybrid or Remote - reporting to Irvine, CA branch Schedule: Monday–Friday, 8:00 AM–4:30 PM PST Salary Range: $98,000–$110,000 annually Direct Reports: 2–6 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® , and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We are seeking an experienced Workers’ Compensation Claim Supervisor with deep California jurisdiction expertise to lead a team of 3–6 adjusters supporting a PEO/Staffing account . This role may be remote or hybrid , reporting to our Irvine, CA branch . This is a hands-on leadership role for a supervisor who understands the full California workers’ compensation lifecycle—from intake through resolution —and can coach adjusters through complex, fast-paced claims while ensuring strict compliance with regulatory and client-specific requirements. You’ll guide claim strategy, mentor your team, and partner closely with clients to deliver consistent, high-quality outcomes.

Requirements

10+ years of WC claims experience (California jurisdiction)
Proven experience adjusting CA WC claims from intake through resolution
CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days)
Demonstrated leadership, coaching, and communication skills

Nice To Haves

3+ years of supervisory experience
Bilingual (English/Spanish) communications skills ) - This role may involve communicating with injured workers, employers, or vendors where Spanish-language skills are beneficial but not required.
Experience supporting PEO and/or staffing accounts
Proficiency in Microsoft Office and claims systems

Responsibilities

Supervise and guide a team of 3–6 California Workers’ Compensation adjusters handling cradle-to-grave claims
Ensure claims are investigated, evaluated, and resolved accurately, timely, and in compliance with California WC laws
Review claim files regularly, providing direction on complex, litigated, or high-exposure matters
Oversee reserve accuracy and compliance with client handling instructions
Participate in claim reviews, audits, and quality initiatives
Partner with internal teams, clients, and vendors to resolve issues and maintain service standards
Recruit, onboard, train, and mentor staff; conduct performance evaluations and manage development plans
Address personnel and administrative matters with professionalism and consistency
Ensure compliance with carrier/state reporting requirements

Benefits

4 weeks PTO + 10 paid holidays in your first year
Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth : Internal training and advancement opportunities
Culture : A supportive, team-based work environment

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