Claims Strategy Lead Consultant - Remote

Allstate

1d•Remote

About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is not available for California, Alaska, Hawaii, Washington, or Puerto Rico residents. The Claims Strategy Lead Consultant will be responsible for leading the development and execution of strategic projects to drive transformational change across the Claims organization, with an emphasis on enabling strategic and operational planning. This role works effectively in ambiguous problem space - bringing structure to complex questions, bridging different points of view, and translating data into clear insights and narratives for decision making. Operating as a trusted advisor, the consultant will build and maintain strong cross-functional partnerships across all lines of business, interacting directly with Claims Leadership and key partners - including Finance, Technology, and Enterprise Customer Experience to drive clarity and alignment on priorities, scope, and outcomes.

Requirements

5+ years of experience in strategy, analytics, operations, management consulting, strategic business development, or related roles.
Functional Skills Future Oriented (Advanced): Thinks strategically about the future state of Claims, in informed by market forces, industry trends, and enterprise priorities. Identifies and shapes the most effective path forward.
Change Ready (Advanced): Adapts quickly to shifting priorities while fostering innovation and curiosity. Drives sustainable change through thoughtful, practical solutions.
Customer Centric (Advanced): Applies a customer first mindset to strategic decisions, balancing experience, affordability, and operational effectiveness.
Digital Mindset (Advanced): Leverages data, analytics, and technology to inform planning and enable improved business outcomes.
Results Driven (Advanced): Overcomes barriers to deliver measurable outcomes. Maintains accountability to deliver outstanding results that delight customers and beat the competition.
People Focused (Advanced): Builds relationships and provides feedback to develop people to be high performers. Builds strong, engaged, and diverse teams to achieve shared objectives.
Skills Adaptability, Communication, Customer Centric Focus, Digital Insight, Influencing Skills, People-Focused Approach, Results-Oriented, Storytelling, Strategic Thinking
The candidate(s) offered this position will be required to submit to a background investigation.

Nice To Haves

Experience in insurance, claims, financial services, management consulting, strategic business development or a complex operational environment preferred.

Responsibilities

Contributes to the design and execution of Claims strategic initiatives, roadmaps, and priority programs aligned to enterprise and Claims objectives.
Applies structured problem solving and analytical frameworks to translate ambiguous business questions into clear insights, options, and actionable recommendations.
Solves complex, multi-factor business problems by developing assumptions, building and interpreting models, and synthesizing quantitative and qualitative inputs to inform strategy and planning.
Identifies risks, dependencies, and constraints impacting initiatives and proactively recommends mitigation approaches.
Reviews and refines analyses and materials to ensure accuracy, clarity, and executive readiness.
Leads cross-functional alignment with Claims Leaders, Finance, Operations, Technology, and other stakeholders to define objectives, clarify scope and tradeoffs, and ensure shared accountability for outcomes.
Drives decision making by framing options, implications, and recommendations in a clear, concise manner.
Refines deliverables, work products, and approach as priorities or business needs evolve.
Develops and presents executive level summaries of findings and recommendations for varied audiences, including senior leadership.
Produces high quality presentations, documentation, and materials that communicate takeaways, progress, and outcomes.
Synthesizes complex information into clear narratives that enable confident decisions.
Contributes to the evolution of Claims Strategy, Enablement and Implementation Team’s tools, standards, and ways of working.
Shares best practices, analytical methodologies, and findings to strengthen the broader strategy and planning capability within the team.