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The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim's management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers. This is a remote position. Candidates residing within 50 miles of the following offices are required to report in-office twice a month: Plano, TX; Suwanee, GA; Hoffman Estates, IL; Westborough, MA. Please note that this policy is subject to change.