Claims Specialist

West Bend Insurance Company

1d•Hybrid

About The Position

The internal deadline to apply is xx/xx/xxxx. External applications will be accepted on a rolling basis while the position remains open. Specializes in a specific line of business (i.e. property, casualty, workers compensation). Manage high-exposure and/or complex claims with minimal supervision and guidance from the manager utilizing current claim technology. Utilize technical expertise to provide guidance to others. Direct activities of defense counsel in order to achieve optimal outcomes on litigated files. Research and provide coverage opinions. Handle special projects as assigned.

Requirements

6+ years of experience in claims handling
Proficiency with computers and current technology
Interpersonal skills
Oral and written communication skills
Time management skills
Customer service skills
Negotiation and problem-solving skills
Conflict resolution skills
Prior experience managing high-exposure and/or complex claims
Organizational skills
Independent decision-making ability
Results-oriented
Strategic thinker

Nice To Haves

Bachelor’s degree in business, Insurance or related field
Associate in General Insurance designation
Associate in Claims designation
Licensed in jurisdictions where required

Responsibilities

Serve as a trainer and subject matter expert for the department.
Participate and/or lead projects and initiatives as needed.
Recognize opportunities for efficiency and improvement and provide feedback to leadership.
Provide technical guidance to others.
Direct activities of defense counsel on litigated files.
Research and provide coverage opinions.
Handle special projects as assigned.

Benefits

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
Bonus eligible based on performance
West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.