Claims Specialist

Maricopa County • Phoenix, AZ

2d • $20 - $31 • Hybrid

About The Position

This position is open to current Maricopa County employees. Judicial Branch (i.e., Adult and Juvenile Probation and Superior Court) employees will not be considered as qualified for this opportunity. Do you have a passion to provide excellent customer service? Would you like to be part of a team focused on providing financial assistance to crime victims? You can help by becoming a Claims Specialist in our office! We work compassionately with victims to access the services they need and process claims to minimize financial barriers to healing. As a Claims Specialist, you will perform various complex duties while adhering to program rules. You will work directly with crime victims and their families to help support them through the Victim Compensation process to lessen the financial burden that has been placed on them due to the crime. You will also prepare and process specialized documents, provide information, and respond to public and other agency concerns. Claim your dreams and build your financial career with us today!

Requirements

• Two years of clerical accounting, bookkeeping, or specialized administrative experience
• High school diploma or GED
• Post-secondary education may substitute for the minimum experience on a year-for-year basis

Nice To Haves

• Experience in medical billing procedures
• Bilingual skills in English and Spanish

Responsibilities

• Works directly with victims, community partners, advocates, law enforcement, providers, prosecutors and the public
• Provides community outreach and assistance
• Provides supportive services to victims and their families
• Performs work in adherence to rules governing the compensation program, policies and procedures with accuracy and thoroughness
• Reviews and summarizes police reports
• Evaluates information to determine if the program criteria are met
• Submits case and claim materials to the board for review and decision
• Attends monthly board meetings
• Assesses the practical needs of crime victims and provides resources and referrals
• Coordinates with attorneys, victim advocates and staff to obtain restitution information on behalf of the program
• Clearly explain the Victim Compensation Program rules and process to victims and service providers
• Process claims and requests through accurate data entry

Benefits

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees