JR103423 Claims Specialist I - Onsite - Norton, VA

ModivcareNorton, VA
3d$14 - $16Onsite

About The Position

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for a Claims Specialist I to join our team. This position is responsible for processing and managing claims submitted by providers, including verifying the accuracy and completeness of documentation and attachments. This role…

Requirements

  • High School Diploma required.
  • Zero (0) plus years of experience. Or equivalent combination of education and/or experience.
  • Strong attention to detail and data entry skills to ensure claim accuracy.
  • Basic computer proficiency, including Microsoft Word, Excel, and Outlook.
  • Analytical mindset with the ability to interpret claim data and follow established procedures.
  • Effective verbal and written communication skills with a superior customer-focused demeanor.
  • Problem-solving skills to address claim discrepancies and issues.
  • Ability to work both independently and as part of a collaborative team.

Responsibilities

  • Reviews incoming claims and related documentation to ensure accuracy and completeness.
  • Inputs claim data and pertinent information into the claims processing system.
  • Reviews company policies to determine coverage and assess the validity of claims.
  • Uses standard scripts or form letters to request missing information.
  • Applies established guidelines and policies to determine claim eligibility and process accordingly.
  • Communicates with providers when necessary to obtain additional information or clarify claim details.
  • Adheres to departmental policies, deadlines, and procedures for claim handling.
  • Reports suspected fraudulent claims to the Fraud, Waste, and Abuse (FWA) department.
  • May participate in special projects or perform other duties as assigned.

Benefits

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post --Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
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