Claims Specialist I, Auto PD
About The Position
Zurich is currently hiring a Claims Specialist I to join their Auto Claims Team. This is a great opportunity to advance your career in claims by interpreting, investigating, and evaluating auto policies and coverage issues, as well as claims handling and best practices. At this level, you will manage auto liability property damage and comparative negligence losses. This position will handle both comprehensive/collision and auto liability property damage claims. You will own your assigned claims from end to end, resolving claims according to best practices. As part of Zurich North America's commitment to service excellence, you will build partnerships with customers and brokers. At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into the following North American Claims office(s): Atlanta, GA; Addison, TX; Schaumburg, IL or Omaha.
Requirements
- Bachelor's Degree and 2 or more years of experience in the Claims or Insurance areaOR
- Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance areaOR
- Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in the Claims Handling or Insurance areaOR
- High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance areaAND
- Prior experience in auto claims handling, insurance claims, or a related customer service field.
- Understanding of auto insurance policies, coverage, and state regulations.
- Must obtain and maintain required adjuster license(s)
- Customer service experience
- Knowledge of insurance regulations, markets and products
Nice To Haves
- Insurance industry, terminology
- 3+ years of experience handling auto, property damage claims
- 3+ years of experience handling and comprehensive/collision claims
- Analytical and organizational skills
- Ability to multi-task
- Strong communication skills
- Adapt to a changing environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
