Claims Specialist I- Auto and General Liability

AIG • Atlanta, GA

5d • Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Specialist I – Auto and General Liability to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact We are building a high performing claims team and are seeking a seasoned Claims Specialist I with a minimum of four years of experience to join our team. This role is designed for a professional who is equally comfortable navigating the intricacies of automotive damage and the complexities of General Liability (GL) claims. You will be responsible for the end-to-end management of claims, from initial investigation and coverage determination to final settlement and litigation management. The role of an AIG Casualty Adjuster is to investigate, evaluate and resolve Commercial General Liability and Auto Liability claims. Provides exceptional customer service and commitment to bring assigned cases to a timely, proper resolution. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting evidence. Assigned claims typically consists of medium to moderate complex litigated and non-litigated losses. Conduct thorough investigations into claim facts, including interviewing involved parties, reviewing police reports, and analyzing medical records or repair estimates. Determine liability for both Auto (including bodily injury and property damage) and General Liability (slip and fall, premises liability, etc.) scenarios. Establish and maintain accurate claim reserves. Negotiate fair settlements within designated authority levels. Ensure all claims are handled in strict accordance with state regulations and company best practices.

Requirements

• A minimum of 4 years of active claims handling experience.
• Proven track record in managing both Auto and General Liability claims.
• Must hold a valid Adjuster’s License in all jurisdictions or ability to obtain within 6 months
• Strong organizational skills and detail oriented
• Exceptional negotiation skills and the ability to convey complex information to claimants and stakeholders with empathy and clarity.

Responsibilities

• Conduct thorough investigations into claim facts, including interviewing involved parties, reviewing police reports, and analyzing medical records or repair estimates.
• Determine liability for both Auto (including bodily injury and property damage) and General Liability (slip and fall, premises liability, etc.) scenarios.
• Establish and maintain accurate claim reserves.
• Negotiate fair settlements within designated authority levels.
• Ensure all claims are handled in strict accordance with state regulations and company best practices.

Benefits

• We are proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees