Claims Specialist, General Liability (Dallas or Orlando)

Zurich Insurance • Maitland, FL

407d • Remote

About The Position

Zurich North America is seeking a dedicated Litigated Claims Specialist to manage multi-party commercial line claims of moderate to high exposure and complexity. This role emphasizes customer-centric service while ensuring claims are processed efficiently and effectively. The position offers a hybrid work model, allowing flexibility in work location while fostering collaboration through in-person connections.

Requirements

• Bachelor's Degree and 3+ years of experience in Claims or Insurance OR
• Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance OR
• Completion of Zurich Claims Training Program with 3+ years of experience in Claims or Insurance OR
• High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Proficiency in Microsoft Office

Nice To Haves

• 3+ years of experience handling Commercial General Liability Litigated Claims
• Effective verbal and written communication skills
• Strong analytical, critical thinking, and problem-solving skills
• Excellent time management, prioritization, and multi-tasking abilities
• Experience in team collaboration and building cross-functional relationships
• Proficiency in explaining complex financial and actuarial concepts
• Ability to assess the scope and exposure of moderately complex claims
• Expertise in the reserving process for indemnity and expenses
• Capability to develop and execute negotiation strategies
• Skill in identifying nuances in customer and business partner interactions
• Proficiency in presenting claim resolution information to stakeholders

Responsibilities

• Manage and resolve multi-party commercial line litigated claims.
• Ensure claims are processed within specific limits of authority.
• Provide excellent customer-centric claims service.

Benefits

• Comprehensive employee benefits package
• Ongoing career development opportunities
• Flexible work-life balance
• Collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED