About The Position

The Claims Specialist works under direct supervision of the RCM Training and EDI Manager and is responsible for facsimile distribution, indexing documents, electronic claim submissions; including working rejections, and returned claims, and indexing refund letters and checks.

Requirements

  • Medical Billing and insurance claim filing experience preferred.
  • Solid understanding of medical office procedures, terminology, and insurance claim processes.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong communication and interpersonal skills.
  • High level of organization with the ability to prioritize tasks and manage time effectively.
  • Self-driven, adaptable, and capable of working independently.
  • Experience in a medical office or billing environment preferred.
  • Familiarity with paper claim filing and payer-specific submission requirements.
  • Ability to meet tight deadlines and manage workload under pressure.

Responsibilities

  • Knowledgeable of payer claim submission requirements; including, specialty claim filings.
  • Submit electronic claims daily for all primary, secondary, and tertiary claims.
  • Work returned claims forwarding to correct payor.
  • Run billing/claim reports daily and work prior to submitting electronic and/or paper claims.
  • Resolve issues related to electronic claims filing and report unresolved issues to management.
  • Index refund letters daily.
  • Index documents daily in Focus.
  • Various projects assigned by the Applications Training Manager and/or other Administrative Staff.
  • Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.
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