Claims Specialist (Auto, Bodily Injury)

Zurich Insurance • Addison, TX

438d • $47,500 - $77,800 • Remote

About The Position

The Auto Claims Specialist at Zurich is responsible for managing non-litigated claims related to auto physical damage, bodily injury, and third-party property damage within multi-party commercial claims. This role involves collaborating with a diverse group of claims professionals to enhance technical expertise in auto policy interpretation and coverage analysis, while ensuring efficient and effective claims resolution with a focus on customer service.

Requirements

• Bachelor's Degree and 2 or more years of experience in Claims Handling or Insurance, or equivalent experience through Zurich Claims Training Program or Zurich Certified Insurance Apprentice.
• Must obtain and maintain required adjuster license(s).
• Experience with Microsoft Office and knowledge of insurance regulations, markets, and products.

Nice To Haves

• Experience working in Commercial Auto Claims.
• Experience working with Bodily Injury Claims.
• Currently hold an active adjusters license.
• Ability to develop and maintain strong relationships across work groups.
• Understanding of claims adjustment process and ability to determine scope/exposure for losses.
• Familiarity with negotiation strategies and experience in suggesting alternative approaches.
• Strong analytical, critical thinking, and problem-solving skills.
• Strong verbal and written communication skills.

Responsibilities

• Manage non-litigated claims related to auto physical damage, bodily injury, and third-party property damage.
• Collaborate with internal and external contacts including customers, vendors, suppliers, and brokers.
• Ensure claims are resolved efficiently and effectively within defined authority limits and established protocols.
• Develop knowledge of established protocols and industry best practices for claims handling.
• Provide exceptional customer-focused service throughout the claims process.

Benefits

• Comprehensive employee benefits package for employees and eligible dependents.
• Competitive compensation including short term incentive bonuses and merit increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED