Claims Specialist (Auto, Bodily Injury)

Zurich Insurance-posted about 1 year ago
$47,500 - $77,800/Yr
Full-time • Entry Level
Remote • Addison, TX
Insurance Carriers and Related Activities
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The Auto Claims Specialist at Zurich is responsible for managing non-litigated claims related to auto physical damage, bodily injury, and third-party property damage within multi-party commercial claims. This role involves collaborating with a diverse group of claims professionals to enhance technical expertise in auto policy interpretation and coverage analysis, while ensuring efficient and effective claims resolution with a focus on customer service.

  • Manage non-litigated claims related to auto physical damage, bodily injury, and third-party property damage.
  • Collaborate with internal and external contacts including customers, vendors, suppliers, and brokers.
  • Ensure claims are resolved efficiently and effectively within defined authority limits and established protocols.
  • Develop knowledge of established protocols and industry best practices for claims handling.
  • Provide exceptional customer-focused service throughout the claims process.
  • Bachelor's Degree and 2 or more years of experience in Claims Handling or Insurance, or equivalent experience through Zurich Claims Training Program or Zurich Certified Insurance Apprentice.
  • Must obtain and maintain required adjuster license(s).
  • Experience with Microsoft Office and knowledge of insurance regulations, markets, and products.
  • Experience working in Commercial Auto Claims.
  • Experience working with Bodily Injury Claims.
  • Currently hold an active adjusters license.
  • Ability to develop and maintain strong relationships across work groups.
  • Understanding of claims adjustment process and ability to determine scope/exposure for losses.
  • Familiarity with negotiation strategies and experience in suggesting alternative approaches.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Strong verbal and written communication skills.
  • Comprehensive employee benefits package for employees and eligible dependents.
  • Competitive compensation including short term incentive bonuses and merit increases.
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