Claims Settlement Specialist

Woongjin, Inc • Plano, TX

78d • $24 - $26

About The Position

WOONGJIN, Inc. is seeking a detail-oriented individual to join our team as a Claims Processor. In this role, you will be responsible for processing carrier claim payments accurately and on time, collaborating with our Recovery Team, and ensuring that all claim documentation is reviewed for accuracy. You will communicate with carriers and third-party logistics (3PL) providers to confirm payment details and manage contracts and tariffs related to payment processing. Additionally, you will dispute invalid claim resolutions, investigate potential errors, and facilitate legal reviews for settlement agreements. This position requires a strong understanding of contractual agreements and the ability to analyze physical damage reports and cargo claims findings. You will also be responsible for tracking aging claim offsets against carrier invoices and performing ad-hoc reporting as needed. The contract period for this position is 3 months with the possibility of extension.

Requirements

• Required proficiency in Microsoft Excel, including advanced reporting functions and formatting, VLOOKUP, and pivot tables.
• 3-5 years of Accounting/Finance experience preferred.
• 1+ years of freight claims processing experience.
• Excellent verbal and written communication skills.
• Strong critical thinking and creative problem-solving skills.
• Flexibility to work in a fast-paced, team-oriented environment.
• Superior attention to detail, organization, cross-group collaboration, and project management skills.

Responsibilities

• Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
• Collaborate with our Recovery Team to report claim approvals and pending payments.
• Review essential claim documentation to confirm payment accuracy (AP).
• Communicate with carriers/3PL’s to confirm payment details.
• Audit/Manage contracts and tariffs in regards to process payments in the system.
• Dispute invalid claim resolutions to overturn declination and negotiate claim settlements.
• Investigate and diagnose potential errors preventing payment processing.
• Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL’s.
• Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings.
• Track and submit approval requests for aging claim offsets against carrier invoices.
• Perform ad-hoc reporting or other job-related duties, as required.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 11-50 employees